Heidi is a certified lean leader with professional expertise in lean transformation, strategy deployment (hoshin kanri), and the President’s Diagnosis—a lean enterprise maturity assessment model.
Heidi conducts executive interviews and gemba visits, performs assessments, coaches leaders, and facilitates lean workshops for organizations. In addition, she advises clients on internal and external communications regarding lean initiatives. She has worked with health care clients since 1996.
In previous roles, Heidi directed creative campaigns for a broad range of industries and led strategic initiatives as they related to branding, pricing, product development, and partnerships to drive business growth.
Heidi also served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting.