Client Background
A multinational biotechnology company that ships product the same or next day to customers world-wide, with over 1,000 employees.
The Situation
The client was preparing to go public and recognized the need to change their disparate technology systems to increase their valuation.
They were running several systems including customer relationship management (CRM), electronic data interchange (EDI), financial management, quality assurance, quality control, warehouse management, production management, and ecommerce solutions. The legacy, on-premise software system they were using was going to be sunset, so they needed to create a plan to methodically migrate from this central financial management system to a new enterprise resource planning (ERP) system.
Requirements of this new ERP included enhanced capability with embedded financial management, production management, supply chain management, inventory management and control, and quality management, while simultaneously integrating with their CRM, EDI, and supporting multicurrency and localization for their foreign locations.
The Solution & Results
Moss Adams conducted a Technology Assessment, building a roadmap for the client based on their unique technology and cybersecurity needs.
The first project on the roadmap was an ERP system selection. Moss Adams conducted more than 80 working sessions with the company’s subject matter experts, management, and executives to ensure every aspect of the business strategy and operations were understood and how they all worked together. This led to 1,200 requirements that the new ERP needed to meet.
Moss Adams then helped the client identify six potential software vendors that could fit the extensive criteria, which were further narrowed down to three. To select a final provider, we generated demonstration criteria and facilitated over 100 hours of software demonstrations of end-to-end processes from record-to-report, opportunity to cash, purchase to pay cycles, manufacturing schedule to produce, and quality lifecycle processes.
The result was the client confidently selected a new ERP software and implementation partner, which would allow their data to be integrated, provide clear and accurate insights into the health of the company, and ultimately give them a potential boost in their valuation when going public.
We’re Here to Help
For more information on systems assessment and selection or implementation to fit your industry and business needs, please contact your Moss Adams professional.