Greenwashing refers to the practice of organizations misleading consumers regarding their environmental practices or the environmental benefits of their products and services. They may overstate or falsify claims, use vague language, or highlight minor benefits while ignoring the larger environmental impacts of their business operations.
A key driver of greenwashing is the growing consumer demand for sustainable products and market competition, which creates pressure for organizations to appear environmentally responsible.
In response to increasing stakeholder demands for sustainability information, many companies are publishing this data externally. However, this information often doesn’t undergo the same rigorous internal controls, review processes, and scrutiny as their financial disclosures.
This situation can lead to both intentional and unintentional greenwashing. Intentional greenwashing occurs when companies oversell the sustainability of their products, making exaggerated claims to attract consumers.
Unintentional greenwashing arises when organizations publish sustainability information that hasn't been fully vetted and reviewed, which can result in inaccuracies and misrepresentations.
Both forms of greenwashing expose companies to significant risks, including reputational damage and loss of stakeholder trust.
Organizations that engage in greenwashing risk serious reputational, legal, and financial damages. Below are real examples of companies that have paid the price for exaggerating or falsifying their environmental claims.
The automotive giant faced significant backlash after the 2015 emissions scandal, where it was revealed the company had installed software in diesel vehicles to cheat emissions tests. The fallout led to a staggering financial impact, with Volkswagen paying over $30 billion in fines, settlements, and vehicle buybacks. The scandal also severely damaged its brand reputation, resulting in a loss of consumer trust.
British Petroleum (BP) has been criticized for its Beyond Petroleum campaign, which suggested a shift towards renewable energy. However, the company continued to invest heavily in fossil fuels, leading to accusations of greenwashing.
The 2010 Deepwater Horizon oil spill further exacerbated this issue, costing BP over $60 billion in cleanup costs, fines, and settlements. The company's reputation suffered immensely as a result.
The fashion retailer has faced scrutiny for its Conscious Collection, which claims to be made from sustainable materials. Critics argue that the overall fast-fashion model is inherently unsustainable, and the collection serves more as a marketing tool than a genuine commitment to sustainability.
H&M's stock price fluctuated following accusations of greenwashing, and the company has faced calls for greater accountability and transparency in its supply chain practices.
Regulatory bodies are increasingly recognizing the need to address greenwashing. In the United States, the FTC has established guidelines for environmental marketing claims, emphasizing companies must substantiate their claims and avoid misleading consumers.
In October 2023, California signed into law Senate Bill 253, the Climate Corporate Data Accountability Act, and Senate Bill 261, the Greenhouse Gases: Climate-Related Financial Risks Act. These regulations require certain companies doing business in California to report their Scope 1, Scope 2, and significant Scope 3 emissions, as well as their strategies for managing climate-related risks and opportunities.
Other states, including Washington, New York, and Illinois, have also proposed or begun to implement similar environmental, social, and governance (ESG) reporting regulations.
In the European Union (EU), the Green Deal and the Sustainable Finance Disclosure Regulation (SFDR) are significant steps toward combating greenwashing. The Green Deal aims to make Europe the first climate-neutral continent by 2050, with specific targets for reducing emissions and promoting sustainable practices.
The SFDR requires financial institutions to disclose how they integrate sustainability risks into their investment decisions, helping to ensure that funds labeled as green are genuinely sustainable.
Additionally, the EU has proposed the Corporate Sustainability Reporting Directive (CSRD), which expands the scope of sustainability reporting requirements for companies. This directive aims to enhance the quality and comparability of sustainability information, making it easier for stakeholders to assess corporate claims and reduce the risk of greenwashing.
Your organization can mitigate the risk of greenwashing and build trust with consumers and stakeholders by following the steps below.
Establish concrete, measurable sustainability goals and report on progress regularly. This not only builds credibility but also allows stakeholders to track outcomes and results.
Align your sustainability claims with recognized industry standards and certifications. This can include frameworks like the Global Reporting Initiative (GRI) or the Sustainability Accounting Standards Board (SASB).
Identify and prioritize the environmental issues that matter most to your organization and stakeholders. A materiality assessment helps you align your ESG efforts with the issues most important to your stakeholders.
Implement segregation of duties within the sustainability reporting process to ensure that multiple individuals are involved in data collection, analysis, and reporting.
Establish a dedicated ESG committee or designate an executive leader to oversee the ESG program, ensuring accountability and strategic alignment with organizational goals while facilitating regular reporting and stakeholder engagement to drive continuous improvement.
Utilize independent third-party audits to validate sustainability claims. Obtaining limited or reasonable assurance over ESG reporting adds an extra layer of credibility and helps ensure reports are accurate and trustworthy.
To learn more about how you can develop and report on robust sustainability strategies that align with regulatory standards and stakeholder expectations, contact your Moss Adams professional.