The retail landscape in 2025 will be characterized by a strong emphasis on sustainability, personalization, and technological integration. Retailers that adapt to these trends and prioritize customer experience will be better positioned to thrive in an increasingly competitive market. 

As we look ahead to 2025, several key trends are expected to shape the retail landscape, driven by evolving consumer behaviors, technological advancements, and broader economic and social changes. 

Join us for our webcast, 2025 Trends in the Retail Industry, as we discuss these trends, the new retail landscape, and how you can stay attuned to consumer preferences to help maintain brand relevance and growth.

Sharon Gregory, CPA, Partner; Retail National Practice Leader, Moss Adams

Sharon has practiced public accounting since 2001. She has experience directing all phases of audits, including control testing, fieldwork, and report preparation for a variety of clients. Sharon works primarily with consumer-based companies, including those with retail, hospitality, and manufacturing and distribution operations and leads the Retail Practice for Moss Adams.

Kris Dunning, CPA, Partner, Moss Adams

Kris has spent his entire career at Moss Adams, starting in 1989 in the firm’s Seattle location before transferring to San Francisco. There, he started the firm’s Technology Practice in the Bay Area and led the Bay Area’s Manufacturing & Distribution and Retail Practices. Today, Kris provides assurance and business advisory services to both public and private companies in a variety of industries.

Michael Parker, CPA, Partner; Enterprise Systems Consulting Services Leader, Moss Adams

Michael has worked in the technology consulting industry for more than 25 years. He leads the Enterprise Systems Consulting group, where he provides consulting services related to enterprise resource planning, human capital management, client relationship management, and enterprise software to clients on a global and national basis.

Prior to joining Moss Adams, Michael was a leader in the cloud solutions practice of a Big Four firm, where his responsibilities included customer success, practice management, and revenue attainment.