Meet Malie and learn how she uses systems thinking to diagnose root problems within health care organizations and design new processes for improvement.
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Malie has provided quality improvement to clients in the health care and consumer products industries since 1993. She is a skilled educator and assists clients in the development and implementation of processes and strategies. Malie began her health care career as a physical therapist at a university-based hospital, where she was selected to participate in the hospital’s Quality Academy for her high quality patient and family care. She also worked as a senior lean specialist at a regional medical center, where she managed the revenue cycle and primary care service lines.
Malie served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting.