Erica has worked in the health care industry for over 20 years. She is a lean transformation leader and executive coach passionate about developing problem solving and leadership capabilities to catalyze organizational improvement. Erica consistently delivers results to achieve exceptional patient experience through collaboration, facilitation, and strategic planning through lean consulting.
Erica served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting. Prior to RCG, Erica worked with a large hospital system as a senior lean consultant. She is a physical therapist and former assistant clinical professor.