Jessica has provided lean consulting services since 2009. Her expertise includes engagement and contract management, lean quality improvement, project management, and the scientific method (stemming from 11 years of experience in biological research). She helps build client relationships through coaching and problem solving while guiding contract activities, managing client delivery teams, and delivering both lean and technical instruction to diverse audiences across the health care spectrum.
Jessica served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting.