Meet Malie and learn how she uses systems thinking to diagnose root problems within health care organizations and design new processes for improvement.
Malie has provided quality improvement to clients in the health care and consumer products industries since 1993. She is a skilled educator and assists clients in the development and implementation of processes and strategies. Malie began her health care career as a physical therapist at a university-based hospital, where she was selected to participate in the hospital’s Quality Academy for her high quality patient and family care. She also worked as a senior lean specialist at a regional medical center, where she managed the revenue cycle and primary care service lines.
Malie served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting.