Maura has specialized in organizational performance improvement since 1989. She facilitates assessment, improvement, management, and innovation with clients, as well as curriculum and publishing initiatives designed to develop capabilities in these skill sets. Maura has also directed strategy and operations in both small and large organizations.

Maura has led companies that published and distributed seminal books and training materials on quality management and the Toyota (or lean) management and production system, including many Shingo Prize-winning publications. She also launched a line of books to help health care organizations deliver safe, cost-effective, and high-quality care.

Maura served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017.

• Mistake-Proofing for Lean Healthcare (editor, 2017)

• Improving On-time Appointment Starts
  (Institute for Industrial Engineers, Lean & Six Sigma Conference, 2013)

• BA, music, Yale University