James has been in the health care industry for more than 30 years. He is a respected physician executive who has held progressive management responsibility for quality and performance improvement, medical staff affairs, clinical education, electronic health records implementation, and medical group operations. He has a strong clinical background with expertise in patient safety, Toyota Management System, telehealth, and clinical outcomes management.
James served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017. RCG’s founders were early adopters of the Toyota Management System in the health care setting. In addition, James has practiced as a pediatric intensivist in the PICU at UCSF Benioff Children’s Hospital since 1988, and is a clinical professor of pediatrics at UCSF.