Biography

Marnee has more than 40 years of ambulatory operations experience serving in senior level leadership roles providing strategic planning, operations, and financial performance. She provided leadership and direction for the accelerated deployment of a major health system’s EHR with its employed and community ambulatory partners.

Marnee has more than 20 years of experience applying improvement methods, including lean, and brings firsthand experience on the application of the Toyota Management System to health care organizations. She serves a wide range of health care clients, from those with ambulatory services to large integrated systems, guiding them on leadership development, continuous improvement, innovation, and access services.

Marnee was previously on the faculty of the Institute for Healthcare Improvement (IHI). She served as a principal at Rona Consulting Group (RCG) until it combined with Moss Adams in 2017.

Marnee has received several health care awards and has presented to the health care community nationwide on topics including lean and the Toyota Production System as it applies to ambulatory care, process improvement, patient access, supply and demand, and quality.

Selected Speaking Engagements

  • Strategies for More Access
    (Kentucky Hospital Association, June 2024)
  • Unlock Resources, Create More Impact
    (Georgia HFMA, March 2024)
  • Shifting Our Mindset from Scarcity to Abundance
    (Center for Lean Engagement and Research, March 2024)
  • Choices for Unleashing Untapped Resources
    (Orange County Healthcare Financial Network, January 2024)
  • Strategies to Move Your Organization from Survival to Sustainability and Growth
    (Moss Adams Health Care Conference, November 2022)
  • The Impact of COVID-19 on Patient Utilization
    (America’s Physician Group, March 2022)
  • Production Preparation Process
    (Central Coast Lean Summit, Cal Poly San Luis Obispo, February 2016)

Professional Affiliations

  • Member, Medical Group Management Association

Education

  • BA, communications, University of Washington
  • MHA, University of Minnesota

Insights from Marnee Pierson Iseman